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FAQs

products

Why, yes! Order samples of our entire product line here.

Your purchase means we're here for you for life. We create with beauty, safety and durability in mind. Your keepsake gift will last a lifetime. If you ever have a quality issue with one of our items, we'll happily repair or replace it.  Read more about our lifetime guarantee here.

Everything is handmade by our small but mighty team of five in our red barn wood shop on the Minnesota prairie.

We're fueled by indie music, dark chocolate, and our passion for remarkable wooden gifts that motivate, inspire, and delight.

We hand finish our products with our in-house blend of two simple ingredients: organic jojoba oil and locally sourced beeswax.

Most of our items are made from three types of sustainably sourced hardwoods grown in the USA: maple (light blond) cherry (medium red), and walnut (dark brown).

We make some of our items using an eco-friendly, formaldehyde-free wood veneer with a fiberboard core.  We source only USA-made veneer wood to ensure supply chain transparency and the highest quality available.

Sometimes.  It depends on the nature of your request and the volume you're looking to purchase. Please share details and we'll let you know if it's doable.

(We don't take custom orders for a single custom-designed product.)

lead times + shipping

We ship within 5-10 business days of you approving the proof for your order. Rush orders are available. Get details on all shipping rates and lead times here.

If you already ordered and need to upgrade to rush production, email us right away to see if it's possible.

If we are able to rush your order, we will send you an invoice for the additional balance owed.

A $25 administrative fee will be added to all post-purchase rush upgrades to cover the additional time and steps required to change your order from standard to rushed status.

Yes! We offer worldwide drop shipping and make the entire process EASY for you. Please get in touch for a drop shipping quote.

Yes. Our website currently supports only US domestic shipping addresses. If you'll need products shipped outside of the US, please get in touch and we'll create a custom invoice for convenient online payment.

payment

If your billing and/or shipping address is not in Minnesota, you will not be charged sales tax.

If you're a Minnesota-based tax exempt organization and/or shipping your order to a Minnesota address, please contact us prior to purchase.

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